Posts Tagged ‘Chatbot’
MyKai Outage Facebook Messenger

Facebook Messenger API Causes 30-hour MyKai Chatbot Outage

by JP Buntinxon July 17, 2016
Not too long ago, we reported on a new company called Kasisto. This particular enterprise relies on Facebook Messenger for its MyKai fintech chatbot. But as it turns out, a recent outage left customers without access to their own finances. Not the best business practices by any means and another example of why relying on […]
Tochka Bank Financial Bot Facebook Messenger

Tochka Bank Launches World’s First Financial Bot On Facebook Messenger

by JP Buntinxon July 15, 2016
It was only a matter of time until the world’s first financial Facebook bot would be made available to the public. Tochka Bank, a subsidiary of the Otkritie Financial Group, launched their bot on July 14. Bank customers can check account balances, find nearby ATMs, receive customer support, and complete payments. All of this can […]

Amex Chatbot Facebook Messenger

Amex Is Developing A Financial Chatbot For Facebook Messenger

by JP Buntinxon June 25, 2016
American Express is gambling on chatbots being the future of finance as well. The card issuer wants t to use this technology to enhance communication with cardholders. Interestingly enough, Amex is turning to Facebook to offer this new service, as Messenger is becoming more widely adopted every month. AI Chatbots are nothing new in the […]
Fintechist_Fintech AI Chatbot

The Value of A Financial AI Chatbot in Fintech

by JP Buntinxon May 4, 2016
Although a lot of Fintech companies are looking at robo-advisors right now, several banks around the world are experimenting with chatbots for financial services. Barclays Africa is among the first banks to combine a chatbot with artificial intelligence in the financial world, but does this concept hold any measure of viability in the Fintech sector? […]